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We strive to keep all of our fabulous customers happy. If you for any reason have a problem please contact us immediately. We try our best to accommodate all orders and we are dedicated to providing excellent customer service.

GENERAL QUESTIONS

Is this site secure to use?
We never store or share your information. Our website is built on the Shopify secure platform, so all of your personal information is locked down tight.

How quickly do you respond to email queries?
We love hearing from you and we get a lot of inquiries. We do our best to answer all emails within one business day.

PAYMENTS

What type of payments do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover).

 

SHIPPING

Where do you Do you ship from?

All of our inventory is shipped from  our warehouse located  in  N.Y   USA

How long will it take to get my order?
As a small boutique shop selling trendy baby essentials, our standard free shipping takes 4 days for processing and up to 12 to 20 days after that for delivery. However some items can be shipped same day.Contact us if you need fast deliver.

International Orders

May take from 10 to 1 month to deliver, this depends on your location, and how post office handle the package,

Buyers are responsible for any customs and import taxes that may apply.  we are not responsible for delays due to customs.

 

It's been too long, where is my order?
Please check your  order's tracking for more information. If the problem remains please email us at. thebabybellaboutique@yahoo.com .

ORDERS

I ordered something, but I want to cancel
You must contact us within 1 business day of placing the order to arrange an order change. You can do this by emailing us at thebabybellaboutique@yahoo.com  with your order number as the subject.

My order arrived, but I received the wrong items
Please contact us at  thebabybellaboutique@yahoo.com and provide us with your order number. If we’re at fault, you can send us back the items and we’ll send you out the correct items at our cost (or issue a refund). we will send you a return shipping label.

My order arrived and I want to change the size/color
Please contact us at thebabybellaboutique@yahoo.com   and provide us with your order number. You can send us your item back and we will send you a new item with the updated size. *Postage costs will be at your expense.

My order arrived, but I want to return it
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 15 days of receipt by contacting thebabybellaboutique@yahoo.com

 Items that  are damaged, soiled, altered, or that don’t come with your ordering information inside the package will not be accepted. All items must be returned in their original condition, unworn, unwashed, and with all tags attached.

BEFORE YOU PURCHASE KEEP IN MIND
Please read each item description CAREFULLY and use our measurement guides ,If you are not sure always order one size up.

COUPON CODES

All coupon codes must be rendered at checkout.